PackCleared

Help & Contact

Answers to common questions, plus a way to reach us directly.

Frequently asked questions
Is PackCleared really free for travelers?+
Yes, always. Solo Packers are free forever with no time limits, no trials, and no credit card required. You get unlimited personal trips, AI-generated Packlists, and your personal Kit Tracker at no cost.
What's the difference between a Trip Pass and an Event Pass?+
A Trip Pass ($9 one-time) lets you invite up to 15 packers to coordinate packing on a single trip. An Event Pass ($149 one-time) is designed for large events like weddings, school trips, or reunions — up to 150 packers with full Pro features included.
Do Packers I invite have to pay?+
Never. Packers invited to any trip — personal, org, or pass-based — are always free. They create an account, get their own Packlist, and track their own Kit. No charges, ever.
What counts as a 'trip' for org plan limits?+
A trip is any active trip created within your organization workspace in a given calendar month. Archived trips don't count. Overage trips are billed at the end of the month at the rate for your plan.
Can I use PackCleared for my dive shop / school / tour company?+
Absolutely — that's exactly who org plans are built for. Starter and Pro include Packer oversight, organizer dashboards, trip templates, and invite management. Enterprise adds white labeling and custom domains.
What is Enterprise+ white labeling?+
Enterprise+ lets you hide all PackCleared branding from your Packers. Your logo appears in the nav, your domain in the URL, and your brand name throughout. Packers see your product, not ours.
Can I cancel or change my plan at any time?+
Yes. You can upgrade, downgrade, or cancel from your workspace settings at any time. If you cancel, you keep access through the end of your billing period.
Is there a free trial for org plans?+
All org plans (Starter, Pro, Enterprise, Enterprise+) include a 14-day free trial. No credit card required to start.
How does AI Packlist generation work?+
When you create a trip, PackCleared uses your destination, travel dates, and selected activities to generate a personalized Packlist. It factors in weather forecasts, activity Kit requirements, and trip duration.
Can I import my existing packing lists?+
You can create Packlists manually and add items from your personal Kit Tracker. Bulk import from CSV is on the roadmap. Let us know via the form below if you have a specific use case.
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