PackCleared

Help & Contact

Answers to common questions, plus a way to reach us directly.

Frequently asked questions
Is PackCleared really free for travelers?+
Yes, always. Solo travelers and packers are free forever with no time limits, no trials, and no credit card required. You get unlimited personal trips, AI-generated packing lists, and your personal gear tracker at no cost.
What’s the difference between a Trip Pass and an Event Pass?+
A Trip Pass ($9 one-time) lets you invite up to 10 guests to coordinate packing on a single trip. An Event Pass ($149 one-time) is designed for large events like weddings, school trips, or reunions — up to 150 guests with full Pro features included.
Do members I invite have to pay?+
Never. Members invited to any trip — personal, org, or pass-based — are always free. They create an account, get their own packing list, and track their own gear. No charges, ever.
What counts as a ‘trip’ for org plan limits?+
A trip is any active trip created within your organization workspace in a given calendar month. Archived trips don’t count. Overage trips are billed at the end of the month at the rate for your plan.
Can I use PackCleared for my dive shop / school / tour company?+
Absolutely — that’s exactly who org plans are built for. Starter and Pro include member packing oversight, organizer dashboards, trip templates, and invite management. Enterprise adds white labeling and custom domains.
What is Enterprise+ white labeling?+
Enterprise+ lets you hide all PackCleared branding from your members. Your logo appears in the nav, your domain in the URL, and your brand name throughout. Members see your product, not ours.
Can I cancel or change my plan at any time?+
Yes. You can upgrade, downgrade, or cancel from your workspace settings at any time. If you cancel, you keep access through the end of your billing period.
Is there a free trial for org plans?+
All org plans (Starter, Pro, Enterprise, Enterprise+) include a 14-day free trial. No credit card required to start.
How does the AI checklist generation work?+
When you create a trip, PackCleared uses your destination, travel dates, and selected activities to generate a personalized packing list. It factors in weather forecasts, activity gear requirements, and trip duration.
Can I import my existing packing lists?+
You can create checklists manually and add items from your personal gear tracker. Bulk import from CSV is on the roadmap. Let us know via the form below if you have a specific use case.
Send us a message

We read every message. Typical response time is under 24 hours.

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